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Create a new user role assignment policy containing the roles usually granted to users with the exception that we replace the base options with the edited version which blocks the ability to update the read receipt settings.Īll of this sounds complicated, but it’s a system that worked well since its introduction in Exchange 2010.

Remove the entry in the role for the cmdlet used to fetch add display the read receipt settings ( Get-MailboxMessageConfiguration).

Remove the entry in the role for the cmdlet used to update read receipt settings ( Set-MailboxMessageConfiguration).

Create a new RBAC role based on the regular set of user options.

To stop users changing the read receipt setting, we need to:

#Read receipts mac mail how to#

For instance, I’ve written in the past about how to use RBAC to stop people updating their OWA autosignature. These policies enable or disable features by controlling the cmdlets available to users. RBAC works through the user role assignment policy set on user mailboxes. Exchange Online has a well-developed role-based access control (RBAC) system to control features available to users. To block that happening, we need to remove the read receipt options from the GUI. Using RBAC to Remove Read Receipt Settings from OWAĪlthough administrators can update user mailbox settings to control read receipts, it does nothing to stop users changing the read receipt options through OWA settings. $Mbx = Get-ExoMailbox -RecipientTypeDetails UserMailbox -ResultSize Unlimited -Filter # Find mailboxes to update and then update their read receipt setting to always send read receipts We can use a server-side filter to find the mailboxes and call the Set-MailboxMessageConfiguration cmdlet to update the read receipts setting.

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This code uses the CustomAttribute12 property to hold the value “RR” to indicate that a mailbox should be in the set. For instance, let’s assume that we want a set of users to always send read receipts when requested. There’s also an Exchange Online PowerShell cmdlet to do the job. There are also team plans available, with varying prices depending on the number of users.Figure 3: Read receipt options in OWA settings

For a single person, the cost is $12.95 per month for the standard plan or $19.95 per month for the premium plan. Glassmass : This email marketing tool lets you do things like schedule messages, see reports on opens, clicks, and replies to your emails.The paid options add features like unlimited message credits, inbox pause, and premium support to the mix.

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You can get up to 10 message credits per month with the free plan. Boomerang : In addition to seeing if your email has been read, you can also see the number of times it's been opened and which links have been clicked with this tool.The free plan gives you unlimited tracking, and you can opt for a paid plan to access more features like real-time notifications and group email tracking. Mailtrack : This browser extension tells you if your email has been opened, how many times, and if you've received an email with a read receipt attached.If you don't have a Gmail account that qualifies for read receipts, you can use a third-party service to access the feature. Or, if you sent it to a group mailing list or to someone whose administrator or platform restricts read receipts, your read receipts won't work. For example, the recipient may have chosen to not send the read receipt back, since that's an option they'll have when they open the email. There are a few reasons why you might not be getting read receipts back. Why aren't my read receipts being returned?